USER AGREEMENT: Terms and Conditions
LAST UPDATED: March 17th 2020
1. Your Acceptance
Welcome to the DNA ROMANCE User Agreement (the “Agreement”). This
Agreement is between DNA
ROMANCE LTD. (“DNA ROMANCE”, “us”, “we” or “our”), the owner and operator of
https://www.dnaromance.com/ (the “Site”) and the DNA ROMANCE mobile
application (“Apps”), and you
or “your” or “user(s)”), a user of the Site and/or Apps (together, the “Services”). This Agreement governs your
and use of the Services.
any other policies posted by us on our Site from time to time and expressly referencing this Agreement.
PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONSTITUTES A LEGALLY
BINDING CONTRACT BETWEEN YOU AND DNA ROMANCE, AND IS DEEMED ACCEPTED BY YOU
UPON YOUR FIRST ACCESS, USE OR DOWNLOAD OF ANY OF THE SERVICES. IF YOU DO NOT ACCEPT
THIS AGREEMENT, DO NOT ACCESS, USE OR DOWNLOAD ANY OF THE SERVICES.
Users of our Services must be at least eighteen (18) years of age and the age of majority as defined in the
jurisdiction(s). Use of our Services by anyone under such age is expressly prohibited.
2. Overview of Services
DNA ROMANCE operates an online dating service that matches users based on their DNA compatibility.
We use proprietary algorithms to analyze your DNA information and match you to other users based on their DNA
information. We make no representations, warranties or guarantees relating to our Services, and specifically, any
matching we provide in connection with our Services. For certainty, a match with another user of our Services does
not guarantee compatibility, and any action you take relating to the information we provide is at your sole risk
While DNA ROMANCE prohibits conduct and use of the Services that is in violation of any of the terms below, you
understand and agree that DNA ROMANCE cannot be responsible for the content posted on the Services. DNA
ROMANCE does not pre-screen any user content, but DNA ROMANCE and its designees have the right (but not the
obligation) in their sole discretion to refuse or remove any such content that is available via the Services. As
may be exposed to materials that is in violation of these terms. You agree that your use of the Services is at
risk and liability, and that DNA ROMANCE is released of any liability in connection with same. You are solely
responsible for all content posted and activity that occurs under your account.
3. Responsible Use
In accessing, using and/or downloading the Services, you must not:
(a) Submit DNA samples that are not your own;
(b) post, list or upload content or items in inappropriate categories or areas on our Services;
(c) breach or circumvent any laws or any third-party rights;
(d) use our Services if you are not able to form legally binding contracts (i.e. lacking legal capacity with
to age, mental capacity or other factor), or are temporarily or indefinitely suspended from using our
(e) block ads that are used on the Services;
(f) post false, inaccurate, misleading, abusive, deceptive, defamatory, indecent, violent, illegal or libelous
(g) transfer your DNA ROMANCE account to another party without our consent;
(h) add any other user to your mailing list or otherwise contact any other user without their explicit
(i) distribute or post spam, unsolicited or bulk electronic communications, chain letters or pyramid schemes;
(j) distribute viruses or any other technologies that may harm DNA ROMANCE or the interests or property of
(k) use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or other automated
to access our Services for any purpose, except with the prior written consent of DNA ROMANCE;
(l) interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our
(m) infringe the copyright, trademark, patent, publicity, moral, database and/or other intellectual property
(collectively “Intellectual Property Rights”) that belong to or are licensed to DNA ROMANCE. Some, but
not all, actions that may constitute infringement are reproducing, performing, displaying, distributing, copying,
reverse engineering, decompiling, disassembling, or preparing derivative works from content that belongs to
DNA ROMANCE or third parties;
(n) infringe any Intellectual Property Rights that belong to third parties affected by your use of the Services or
content that does not belong to you;
(o) harvest or otherwise collect information about users without their consent;
(p) circumvent any technical measures we use to provide the Services or take any action to violate, interfere with
or undermine the security or system integrity of the Services;
(q) reproduce, copy, modify, adapt, exploit for commercial purposes, license, sublicense, distribute, transmit,
translate, or create derivative works of, the Services or the content therein or any part thereof except with the
prior written consent of DNA ROMANCE or in the ordinary and prescribed use of the Services;
(r) engage in any activity that is competitive with DNA ROMANCE, as determined in DNA ROMANCE’s sole
discretion in each instance;
(s) take any action that would damage, harm, or diminish DNA ROMANCE’s reputation, goodwill, or public
(t) represent or suggest that DNA ROMANCE endorses any user, business, product, or service, except with the
prior written consent of DNA ROMANCE.
If DNA ROMANCE determines, in our sole discretion, that you are abusing the Services or failing to comply with the
terms of this Agreement, we may, without limiting any other available remedies, limit, suspend or terminate your
account(s) and access to our Services, delay or remove hosted content, remove any special status associated with
account(s), and take technical and/or legal steps to prevent you from using our Services.
In our sole discretion, we may cancel unconfirmed accounts, accounts created by bots or any other automated
or accounts that have been inactive for a long time or modify or discontinue our Services. Additionally, we
the right at any time and from time to time to refuse or terminate all or part of our Services to anyone for any
reason at our sole discretion.
4. Prohibited Users
You are prohibited from using the Services if you:
(a) are a sex offender under the laws of any global
(b) if you have been convicted of a felony or similar offense in any global jurisdiction.
5. User Content
When providing information and content using the Services (directly or indirectly), you grant us a non-exclusive,
worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and
Intellectual Property Rights (as defined above) you have in that content in connection with our provision,
and promotion of the Services, in any media known now or developed in the future. To the fullest extent permitted
under applicable law, you waive your right to enforce against DNA ROMANCE, our assignees, our sublicensees, and
their assignees your Intellectual Property Rights in that content in connection with our, those assignees’, and
sublicensees’ use of that content.
You represent and warrant that, for all such content you provide, you own or otherwise control all necessary
do so and to meet your obligations under this Agreement. You represent and warrant that such content is accurate.
You represent and warrant that use of any such content (including derivative works) by us, our users, or others in
contract with us, and in compliance with this Agreement, does not and will not infringe any Intellectual Property
Rights, privacy rights or contractual rights of any third party. DNA ROMANCE takes no responsibility and assumes
no liability for any content provided by you or any third party.
6. DNA Romance Content
The content contained on the Services, including without limitation the text, graphics, images, audio, video and
material, as well as the taglines and look-and-feel (collectively, the “Content”), is protected by copyright,
and other such intellectual property laws in Canada, the United States and foreign countries, and is owned or
by DNA ROMANCE or by third parties that have licensed their Content to DNA ROMANCE. Unauthorized use of
the Content by you may violate copyright, trademark, and other intellectual property laws. Where the Services are
configured to enable download of the Services or any Content therein, DNA ROMANCE grants you a limited,
revocable, non-exclusive license to download one copy of such Content to a single device for your personal use
provided that you:
(a) maintain all copyright and other proprietary notices contained in the original Content;
without prior written permission from DNA ROMANCE in each instance, not sell, manipulate, modify, reproduce,
display, publicly perform, distribute, decompile, reverse engineer, disassemble or otherwise use the Content in
way for any public or commercial purpose, or any purpose outside of the ordinary intended purpose for which such
Content was provided to you; and
(c) do not otherwise use the Content in a manner that is contrary to this
The trademarks, logos and service marks (the “Marks”) displayed on the Services, and which may be included with
the Content, are owned by DNA ROMANCE or third-party licensors. Except as expressly contemplated herein, you
are prohibited from using such Marks without prior written permission from DNA ROMANCE or such applicable
third party in each instance.
For certainty, DNA ROMANCE retains all right, title and interest in and to the Content and the Marks. Your use
limited license of the Content and Marks must strictly comply with the terms of this Agreement.
7. Fees and Payment Processing
Access, use and/or download of the Services and certain of its features, tools and/or activities may require
a fee (“Service Fees”). Service Fees are non-refundable.
We use third party payment processors in order to facilitate Service Fee payments (the “Payment Processor”). We
disclaim any and all liability that may result from your use of the Payment Processor and make no representation,
warranty or guarantee with regards to the Payment Processor or their actions. Your activity on the Payment
sites or applications is governed by such Payment Processors terms and conditions. Any claim and dispute you may
have in connection with Service Fees must be solely directed to such applicable Payment Processor, and you hereby
release DNA ROMANCE, and its affiliates, and each of their officers, directors, employees and agents, from any and
all claims, actions, demands or losses in connection with same.
8. Disclaimers and Liability Limitation
YOU AGREE THAT YOU USE THE SERVICES AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT
ALLOWABLE AT LAW, THE SERVICES ARE PROVIDED WITHOUT ANY WARRANTIES OR
GUARANTEES WHATSOEVER, WHETHER EXPRESS OR IMPLIED, AND ARE PROVIDED ON AN “AS IS”
“AS AVAILABLE” BASIS. WITHOUT LIMITING THE FORGOING, THE SERVICES ARE PROVIDED
WITHOUT IMPLIED OR EXPRESS WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY,
PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE CANNOT
GUARANTEE THAT THE SERVICES WILL FUNCTION WITHOUT DEFECT, ERRORS, INTERRUPTION, OR
DOWNTIME. BY USING OUR SERVICES, YOU AGREE THAT DNA ROMANCE AND ITS OWNERS,
OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, AFFILIATES, AND ASSIGNS, ARE NOT
LIABLE FOR ANY LOSS, HARM, DAMAGE, COST, OR INJURY SUFFERED (INCLUDING WITHOUT
LIMITATION ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES)
IN CONNECTION WITH YOUR ACCESSING, DOWNLOADING, USING, OR THE INABILITY TO ACCESS,
DOWNLOAD OR USE, THE SERVICES. BY ACCESSING, DOWNLOADING OR USING THE SERVICES YOU
AGREE THAT DNA ROMANCE IS NOT RESPONSIBLE OR LIABLE FOR YOUR ACTIONS OR JUDGMENTS
IN CONNECTION WITH SAME. DNA ROMANCE IS NOT RESPONSIBLE OR LIABLE FOR THE ACTIONS
OR CONTENT OF OTHER USERS OR THIRD PARTIES.
IN ADDITION, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE (INCLUDING OUR PARENT,
SUBSIDIARIES, AND AFFILIATES, AND OUR AND THEIR OFFICERS, DIRECTORS, AGENTS AND
EMPLOYEES) ARE NOT LIABLE, AND YOU AGREE NOT TO HOLD US RESPONSIBLE, FOR ANY
DAMAGES OR LOSSES (INCLUDING, BUT NOT LIMITED TO, LOSS OF MONEY, GOODWILL OR
REPUTATION, PROFITS, OTHER INTANGIBLE LOSSES, OR ANY SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES) ARISING OR RESULTING DIRECTLY OR INDIRECTLY FROM:
CONTENT YOU PROVIDE (DIRECTLY OR INDIRECTLY) WHEN USING THE SERVICES;
(B) YOUR USE
OF OR YOUR INABILITY TO USE OUR SERVICES;
(C) DELAYS OR DISRUPTIONS IN OUR SERVICES;
ANY ACTS OR OMMISSIONS YOU TAKE IN THE COURSE OF USING THE SERVICES;
(E) ANY RELIANCE
YOU PLACE ON THE INFORMATION MADE AVAILABLE THROUGH THE SERVICES;
(F) ANY GOODS,
SERVICES OR INFORMATION YOU OBTAIN IN CONNECTION WITH YOUR USE OF THE SERVICES; OR
ANY OTHER MATTER RELATING TO OR ARISING FROM YOUR USE OF THE SERVICES; OR
ACTION TAKEN BY DNA ROMANCE IN ACCORDANCE WITH THIS AGREEMENT.
MANY JURISDICTIONS HAVE LAWS PROTECTING CONSUMERS AND OTHER CONTRACT PARTIES,
LIMITING THEIR ABILITY TO WAIVE CERTAIN RIGHTS AND RESPONSIBILITIES. WE RESPECT SUCH
LAWS; NOTHING HEREIN SHALL WAIVE RIGHTS OR RESPONSIBILITIES THAT CANNOT BE WAIVED
WITHOUT LIMITING ANY OF THE FOREGOING, IN ANY EVENT, DNA ROMANCE’S AGGREGATE
LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE
SERVICES DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE CLAIM. THE FOREGOING
EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE FULLEST EXTENT PERMISSABLE UNDER
9. Special Disclaimers
We are not a health care or health service provider and do not report on any medical or health related issue that
be evidenced by your DNA or other information. We do not provide medical advice or any diagnosis and no
communication or action by us in connection with the Services shall be construed by you as such. We shall not be
considered a trustee of your DNA information, nor shall we assume any legal or ethical obligation to you as a
of your using our Services, except as expressly contemplated in this Agreement.
The algorithm we use, the information we rely on to deliver the Services, and the data points we analyze have not
been clinically validated for the purposes of match making and we disclaim any and all responsibility and
relating to same. Our Services are not intended to be your primary means for assessing the compatibility, safety,
trustworthiness of an individual. It is your sole responsibility to make such assessments and you hereby release
any and all responsibility and liability in connection with same.
If you have a dispute with one or more users, you release us (and our affiliates and subsidiaries, and our and
respective officers, directors, employees and agents) from claims, demands and damages (actual and otherwise) of
every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering
into this release, you expressly waive any protections (whether statutory or otherwise) that would otherwise
limit the coverage of this release to include only those claims which you may know or suspect to exist in your
favour at the time of agreeing to this release.
You agree to defend, indemnify, and hold harmless DNA ROMANCE and its affiliates, and each of their officers,
directors, employees and agents, from and against any and all claims, actions, demands or losses, including
limitation reasonable legal and accounting fees, arising from or in any way relating to your breach of or
with of this Agreement. This indemnification obligation will indefinitely survive termination of this Agreement.
limitations and exclusions of liability, indemnities, and the disclaimers set forth herein and that the same form
essential basis of the contract between you and us. You agree that the limitations and exclusions of liability,
indemnities, and the disclaimers set forth herein will survive, and continue to apply in the case of a fundamental
or breaches of, the failure of essential purpose of contract, the failure of any exclusive remedy or the
13. Copyright Policy
The look and feel of the Services is Copyright ©2014-2021 DNA ROMANCE LTD. All rights reserved. Without limitation,
without express written permission from DNA ROMANCE.
DNA ROMANCE respects the intellectual property rights of others. If you believe that your Intellectual Property
Rights have been infringed, please notify our Designated Agent and we will investigate. To submit a copyright
infringement notification, please submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”)
by providing the below-specified Designated Agent with the following information in writing:
• a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right
that is allegedly infringed;
• identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a
single online site or application are covered by a single notification, a representative list of such works at
site or application;
• identification of the material that is claimed to be infringing or to be the subject of infringing activity and
that is to be removed or access to which is to be disabled, and information reasonably sufficient to allow us
to locate the material;
• information reasonably sufficient to allow us to contact the complaining party, such as an address, telephone
number, and, if available, an electronic mail address at which the complaining party may be contacted;
• a statement that the complaining party has a good faith belief that use of the material in the manner
complained of is not authorized by the copyright owner, its agent, or the law; and
• a statement that the information in the notification is accurate, and under penalty of perjury, that the
complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
You acknowledge that if you fail to comply with all of the requirements of the preceding paragraph, your DMCA
notice may not be valid.
Our Designated Agent to Receive Notification of Claimed Copyright Infringement can be reached as follows:
By Email: [DMCA@dnaromance.com]
DMCA Designated Agent
Attn: Legal Department
DNA ROMANCE LTD. 6th Floor, 905 West Pender Street, Vancouver, BC, V6C 1L6, Canada
14. Service Modifications
DNA ROMANCE reserves the right at any time and from time to time to modify or discontinue, temporarily or
permanently, the Services (or any part thereof) with or without notice. Prices of all Services are subject to
upon thirty (30) days’ notice from us. Such notice may be provided at any time by posting the changes to the Site
by emailing you directly. DNA ROMANCE will not be liable to you or any third party for any modification, price
change, suspension or discontinuance of the Service.
referenced, constitute the entire agreement between you and DNA ROMANCE with respect to the subject
matter contained herein and there are no other terms, conditions, representations, warranties, or collateral
agreements, express or implied.
(b) Amendments: DNA ROMANCE may amend this Agreement without notice or consent at any time and from
time to time by posting the amended terms on the Site thirty (30) days prior to the effective date of such
amendments. We may notify you by email of any material amendments. You can determine when this
Agreement was last revised by referring to the “LAST UPDATED” reference expressly provided above. Your
continued access, downloading or use of our Services constitutes your acceptance of the amended terms. This
Agreement may not otherwise be amended except through mutual agreement by you and an DNA ROMANCE
representative who intends to amend this Agreement and is duly authorized to agree to such an amendment.
(c) Force Majeure: Any delay in the performance by DNA ROMANCE of any duties or obligations hereunder will
not be considered a breach of this Agreement if such delay is caused by circumstances beyond our reasonable
control, including without limitation, acts of God, acts of government, floods, fires, earthquakes, civil unrest,
war, acts of terror, strikes or other labor problems (other than those involving our employees), failures of
common carriers (including Internet service providers), or denial of service attacks.
(d) Assignment: DNA ROMANCE may assign this Agreement and all of your consents contained herein, in whole,
or in part, at any time, with or without notice to you. You may not assign your rights or delegate your duties
under this Agreement, either in whole or in part, without DNA ROMANCE’s prior written consent in each
instance. This Agreement will enure to the benefit of and be binding upon the parties to this Agreement and
their respective successors, heirs and permitted assigns.
(e) Non-Waiver: Our failure to exercise or enforce any right or provision of this Agreement shall not
operate as a
waiver of such right or provision. Waivers will not be effective unless in writing and duly authorized by an
officer of DNA ROMANCE.
(f) Severability: The invalidity or unenforceability of any provisions of this Agreement shall not affect
or enforceability of any other provision of this Agreement, which shall remain in full force and effect.
(g) Language: This Agreement was written in the English language. If this Agreement is translated into
language, the English language text shall in any event prevail. Unless the context otherwise requires, words
importing the singular include the plural and vice versa, and words importing gender include all genders. Where
the word “including” or “includes” is used in this Agreement, it means “including (or includes) without
(h) Governing Law: This Agreement is governed and interpreted pursuant to the laws of the Province of
Columbia, Canada and the federal laws of Canada applicable therein, without regard to principles of conflicts
of law that would impose the law of another jurisdiction, and you agree to submit to the exclusive jurisdiction
of the courts located within the Province of British Columbia, Canada. The foregoing will not limit DNA
ROMANCE’s right to enforce this Agreement in any other jurisdiction if reasonably necessary or advisable in
our sole discretion.
(i) Trial Waiver: You hereby irrevocably and unconditionally agree to waive any right you may have to a
jury, or commence or participate in any class action against us related to the Services and/or this Agreement.